FAQs
Is this the right course for me?
If you have looked at an outline and are unsure if the course will meet your objectives, simple click on the ‘Ask the trainer questions about this course’. Our aim is that you should get the experts response to your questions. The trainers’ answers will be unbiased and help you in reaching your decision.
What happens when I book on a course?
When you have sent your registration form, we will confirm your registration via email. Shortly prior to the course start date you will receive ‘Joining Instructions’, these include confirmation of the location with map and directions, start and finish times, list of hotels (for those that might require accommodation) plus any other relevant information for that course, this could include a pre-course questionnaire for example.
How should I dress?
There are no rules. We would suggest smart casual.
What happens if I can’t attend?
We can put you forward to attend a future date however you need to read our ‘Terms and Conditions of Booking’ to make sure you are within the timeframe and do not incur a charge.
Our best suggestion would be that where possible another person from your organisation attends the course in your place, as there is no charge for this.
Have another question?
email us at or contact us.